5 Questions to Ask Your Potential Maid Service

Are you looking for ways to keep your home in tip-top shape for your guests? Do you want to put the cleanliness of your house into the hands of a professional? If so, then you need to learn all that you can about the questions to ask your potential maid service.

Doing so can help you find the perfect fit. By asking them about things like their prices, services, and experience, you will have more confidence in the maid service you hire.

See below for an in-depth list of questions you should ask to find the best maid service in town. 

1. What is Your Reputation?

First things first, if you want to ensure that you’ve purchased the best maid service, you should do a bit of homework. 

Start by reading up on online reviews by either Googling the service’s name or browsing through the customer testimonials on their site. This will give you a sense of how the customers feel about the maid service, their communication skills, how well they perform their service, and so on.

That said, you’ll want to hear it from the horse’s mouth as well. Let the maid service pitch you a bit on what makes their service so unique. How do they bring value to their customers’ lives? How long have they been serving the community? What is their experience level?

You can also ask them for a list of client references to reach out to. This gives you the chance to go more in-depth with questions. By the end of the discussion, you’ll know what separates this maid service from others in your area.

Here at Vantage Point Cleaning Services, we offer a service for any need you may have. We specialize in house cleaning services, moving cleaning services, and cleaning for special events.

2. What Services Do You Offer?

As you’ll quickly learn, “house cleaning services” is a very broad term. A group of people with no more than a broom and a vacuum can technically call themselves a house cleaning service.

You want to make sure you’re getting the highest return on your investment possible. Imagine the horror of paying and scheduling for a deep clean, then finding out that the maid service only does general cleaning (like your usual household chores).

To avoid that, make sure to get on the phone or visit the maid service’s site to ask more questions about what they offer, such as:

  • Do they offer cleaning for houses? Condos? Apartments?
  • How often can they be scheduled to clean your home? Weekly? Bi-weekly? Monthly?
  • Do they offer different levels of cleaning?
  • What areas of Northeast Ohio do they service?
  • How can they take the stress of cleaning out of your hands?

Here at Vantage Point Cleaning, we offer our clients two different tiers of services. First, our general maintenance cleaning package will help ensure that all the necessities of a clean house are met.

Our top-to-bottom deluxe cleaning package takes things a step further by focusing on clearing residue build-up and disinfecting your home.

3. Do You Have Business Insurance?

Simply put, you should never hire a maid service that doesn’t have business insurance in place. An accident could happen at any time, and if they don’t have insurance, then you might be the one left on the hook for things like medical bills, lost wages, and so forth.

Make sure to ask the maid service what type of business insurance policies they have in place. This should consist of things like business liability insurance and workers’ compensation insurance.

The former of the two helps cover any damages caused by the maid service, while the latter provides coverage for any injuries or illnesses that happen to their staff. 

Business insurance builds trust for everyone involved. It’s used to add a layer of protection for the maid service, their workers, and (most importantly) their clients. The best maid service wouldn’t be caught without it!

4. Do You Screen Your Employees?

You should never assume that the maids coming into your housework for the service you’ve hired. There are some business models where they outsource the maids to make a higher profit. 

It’s important that you understand who is coming into your house to clean and whether or not they can be trusted. How does the maid service ensure that their workers can be trusted? How elaborate are their background checks?

Ideally, you’ll be using this maid service for years to come, which means you’re investing in a staff that can be trusted.

5. Can You Give Me a Quote?

To be fair, the answer here is always “yes”. The better question is, “What kind of quote can you give me?”

No reputable maid service will be able to give you an accurate quote until they’ve visited your property. There are too many factors that go into the service to be able to give you a flat rate before the in-house visit.

We welcome you to schedule a free quote with us whenever it works on your end. We’ll come to take a look at your property and what it would take to perform the service you’re interested in. From there, we’ll create an estimate that will give you a higher ROI.

Invest in the Best Maid Service in Northeast Ohio Today

Now that you have seen an in-depth guide on the best questions to ask your potential maid service, be sure to use this information to your advantage.

Take the time to read this article for more information on how to deep clean a toilet the correct way. To get started, call us directly at 440-283-6674 and we will be happy to assist you further.

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